Am I considered a public rider?
The mobile ticket is complimentary for employees and tenants of participating funding companies, who have an agreement to pay for the services in place with the MCCA. If your company is a participating funder of the service, then you are considered a corporate rider. If your company is not a funding company, you are considered a public rider and the tickets are available for purchase through the Boston Seaport Ferry App.
Please note that just because your employer reimburses you for your ticket doesn’t mean you are considered a corporate rider. If you are unsure if your company is a participate or not please reach out to us at MCCATransportationServices@signatureboston.com and we can assist.
Can I get a refund for unused tickets or service disruptions?
All Tickets and passes are non-refundable after purchase. Transit service may be delayed or cancelled due to inclement weather, harbor conditions, mechanical problems or other circumstances. The MCCA is not liable for any loss, damage, or refunds arising from or related to delayed or cancelled service, or for any act or failure to act resulting in delays or cancellations.
Please review the service maps and schedules prior to purchasing your ticket. Ticket refunds may be considered, but not guaranteed, in the event of a necessary service cancellation as determined by the MCCA.
Policy is subject to change