General FAQs

See below for general ferry FAQs or choose a link below for either Public or Corporate rider FAQs



What are the drop off/pick up locations and hours of operation?

  • For North Station, the ferry stop is located at LoveJoy Wharf at the intersection of Beverly St & the Harborwalk.
  • For the Seaport, the ferry stop is located at Fan Pier located along the Harbor walk between Harbor Shore Dr. & Marina Park Dr.
  • Hours of Operation:
    • 6:20am-9:40am & 3:20pm-7pm with departures every 20 mins in both directions

What is the travel time?

The approximate travel time for each route is below (inclusive of loading & unloading): 

  • North Station (Lovejoy Wharf) to the Seaport (Fan Pier): 17-20 minutes

**Travel times may also vary in inclement weather. **

ARE BICYCLES ALLOWED ON THE FERRY?

Bikes are allowed on the Ferry, however, space is limited and is based on a first come first serve basis. In addition, all bicyclists must dismount & walk their bicycles on board. All bicycles must be stored in the designated bicycle storage area on each vessel. All bicycles may not be left on the boats for more than one trip and the MCCA is not responsible for stolen or damaged bicycles.

WHAT IS YOUR ACCESSIBILITY & PARA-TRANSIT POLICY?

All ferry vessels & docks are ADA compliant, space is limited and is based on a first come first serve basis. Should you need any additional assistance or if you would like to pre-arrange please feel free to reach out directly to the MCCA at:  MCCATransportationServices@signatureboston.com.

Trained Service Animals are allowed on board as defined by the Americans with Disabilities Act.

What is your holiday schedule?

Service will not operate on weekends or the following holidays:

  • Martin Luther King, Jr. Day
  • President’s Day/Washington’s Birthday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day
  • New Year’s Day

What amenities are available on the ferry?

Both of the ferries are equipped with free Wi-Fi for the passengers to use and GPS trackers that can be accessed in real time via the ferry website   &  at the below links

The Moira Smith:

 https://www.vesselfinder.com/?mmsi=366834180

The Douglas Gurian:

 https://www.vesselfinder.com/?mmsi=366834170

How many passengers can the ferry hold?

The ferry service North Station consists of two vessels, MV Douglas Gurian & Moria Smith. Each vessel has the capacity to hold 97 passengers indoors and the vessels are ADA compliant.

LOST & FOUND Policy

Before disembarking the vessel, please check your surrounding area for items that may have dropped or fallen during your ride. If you recover any items on the Ferry please turn them into a crew member on the boat. The crew staff will be able to return any Lost and Found items at the end of each day. Lost items are held for 30 days and if no one claims the item within 30 days the item will be donated to charity or properly disposed of or destroyed. For any lost items please inquire with the MCCA Transportation office directly at:  MCCATransportationservices@signatureboston.com

The MCCA is not liable for any damages of personal items.

Contact Us

Boston Convention & Exhibition Center
415 Summer Street
Boston, MA 02210
USA

%d bloggers like this: