General FAQs

See below for general ferry FAQs or choose a link below for either Public or Corporate rider FAQs



What are the drop off/pick up locations and hours of operation?

  • For North Station, the ferry stop is located at LoveJoy Wharf at the intersection of Beverly St & the Harborwalk.
  • For the Seaport, the ferry stop is located at Fan Pier located along the Harbor walk between Harbor Shore Dr. & Marina Park Dr.
  • For Pier 10 the dock is located just beyond the Drydock Green Space at the end of Drydock Ave.
  • For East Boston the ferry stop is located at the intersection of Lewis St & E Pier Dr. next to the Lewis Mall Harbor Park
  • Hours of Operation:
    • The ferry services run Monday- Friday during morning and afternoon commuting hours, please see the schedule for exact hours of operations.

What is the travel time?

The approximate travel time for each route is below (inclusive of loading & unloading): 

  • From North Station to Fan Pier- under 20 minutes
  • From North Station to Pier 10- under 30 minutes
  • From East Boston to Fan Pier- under 10 minutes

**Travel times may also vary in inclement weather. **

How many passengers can the ferry hold?

  • The ferry can hold approximately 90 people seated, with additional space for standing room capacity

What is your holiday schedule?

Service will not operate on weekends or the following holidays:

  • New Year’s Day
  • Martin Luther King, Jr. Day
  • President’s Day/Washington’s Birthday
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Indigenous Peoples’ Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day

Can I track my ferry?

Our ferries are equipped with GPS trackers that can be accessed in real time via the ferry website as well as the links below.

North Station Route:

PHILLIS WHEATLEY:

https://www.vesselfinder.com/?mmsi=368227350

SAMUEL WHITTEMORE:

https://www.vesselfinder.com/?mmsi=368227370

COMMONWEALTH:

https://www.vesselfinder.com/?mmsi=368351390

East Boston Route:

MV CRISPUS ATTUCKS:

https://www.vesselfinder.com/?mmsi=368157410